Email-Support

Need Help? We're Just an Email Away

Whether you’re a shopper looking for fashion, lifestyle and electronics on the fly or a seller or D2C Brand powering the future of quick commerce, we’re here to support you, every step of the way.

For Customers

Have a question about your order? Need help with returns, colours, sizing, or app issues?

Reach out to our support team anytime at: support@getzency.com

We aim to respond within 1 hours, often much sooner.

For Sellers

Partnering with Zency or need assistance with your brand onboarding, listings, or payouts? Our dedicated seller team is here to help.

Drop us a line at: sellersupport@getzency.com

We’re committed to making your experience smooth, responsive, and growth focused.

Zency is built on speed and that includes how we respond to you. Your journey matters. Let’s make it effortless.